Privacy Policy
How we collect, use, and protect your personal information.
Introduction
Safar Kashmir ("Safar", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel marketplace platform.
By using Safar, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, password, and role (traveler or host).
Booking Information
When you make or receive bookings, we collect check-in/check-out dates, guest count, property details, pricing, and booking status.
Host Listings
Hosts provide property details, photos, amenities, pricing, location, availability, and service offerings.
Payment Information
We process payments securely. Payment card details are handled by third-party payment processors and are not stored on our servers.
Communications
We collect information when you contact us via email, support forms, or other communication channels.
How We Use Your Information
Service Delivery: To create and manage accounts, process bookings, facilitate host-traveler communication, and provide customer support.
Platform Operations: To maintain platform security, prevent fraud, enforce our Terms of Service, and improve our services.
Communications: To send booking confirmations, account updates, verification emails, and important service notifications.
Analytics: To understand how users interact with our platform and improve user experience.
Legal Compliance: To comply with legal obligations and respond to lawful requests from authorities.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using HTTPS/TLS
- Secure password storage with bcrypt hashing
- JWT-based authentication for secure sessions
- Regular security audits and updates
- Restricted access to personal data
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Cookies & Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze platform usage and performance
- Improve user experience
You can control cookie preferences through your browser settings.
Information Sharing
We do not sell your personal information. We may share information with:
- Hosts & Travelers: Booking details necessary to fulfill reservations
- Service Providers: Payment processors, email services, cloud hosting (with strict data protection agreements)
- Legal Authorities: When required by law or to protect our rights and safety
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data
To exercise these rights, contact us at support@safarcurated.com.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we anonymize or delete your personal data within 30 days, except where retention is required by law.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Safar is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of Safar after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: